At Marvette, we believe in making your shopping experience safe, transparent, and straightforward. This Payment Policy outlines the payment methods we accept, when charges are applied, and how we ensure secure transactions.
1. Accepted Payment Methods
We currently accept the following payment methods for all orders placed on Marvette.shop:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards (with major card logos)
- Digital Wallets: Apple Pay, Google Pay, PayPal
- Prepaid Cards & Gift Cards (with major card networks)
Please note: We do not accept cash, checks, money orders, or Cash on Delivery (COD).
2. Currency
- All transactions on Marvette are processed in U.S. Dollars (USD).
- If your bank or card provider operates in another currency, conversion fees may apply. These fees are charged by your provider, not by Marvette.
3. Payment Timing
- Payments are charged at the time of order placement.
- Orders will only be processed once full payment has been successfully authorized.
- If payment authorization fails, the order will not be confirmed.
4. Security of Payments
- Marvette uses SSL (Secure Socket Layer) encryption and trusted third-party payment gateways to ensure all transactions are secure.
- We never store sensitive payment details such as full credit card numbers or CVV codes.
- For added protection, some payments may require 3D Secure Authentication (e.g., Verified by Visa, Mastercard SecureCode).
5. Taxes & Duties
- All applicable sales taxes (if required by state or local law) will be calculated and displayed at checkout before payment is confirmed.
- Marvette does not charge hidden fees. The total price, including product cost, shipping ($30 flat rate), and any applicable taxes, is always shown before payment is completed.
- We only ship within the United States; therefore, no international duties or customs fees apply.
6. Refunds to Payment Method
- All refunds are issued back to the original payment method used at checkout.
- Refund timelines follow our Return & Refund Policy (initiated within 10 business days after inspection).
- If your payment provider requires additional processing time, this may add 3–5 working days before funds reflect in your account.
7. Failed or Declined Payments
- If a payment is declined, customers should verify card details, available balance, or contact their card provider.
- Orders are not confirmed until full payment is successfully processed.
- Marvette is not responsible for delays caused by declined or failed transactions.
8. Fraud Prevention
- To protect our customers, Marvette may perform additional checks on orders flagged for unusual activity.
- Orders suspected of fraudulent activity may be delayed or cancelled.
- Customers may be asked to provide additional verification documents (such as proof of identity or billing address) if required by our payment processor.
9. Installments & Financing
- Currently, Marvette does not offer installment payment plans or financing options.
- If such services are introduced in the future, customers will be informed clearly on our website.
10. Questions About Payments
For assistance with payment issues, declined transactions, or refund status, our customer support team is available during business hours.
Business Information
Business Name: Marvette
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (501) 678-9342
Business Email: support@marvette.shop
Business Address: 204 S Donna Dr, Little Rock, Arkansas 72205, United States