At Marvette, your privacy is important to us. We are committed to protecting your personal information and being fully transparent about how your data is collected, used, and safeguarded. This Privacy Policy explains in detail how we handle your information when you shop with us, visit our website, or contact our support team.
1. Information We Collect
When you interact with Marvette, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Payment details are processed securely through trusted third-party providers. Marvette does not store sensitive payment information such as full card numbers or CVV codes.
- Order Information: Product details, purchase history, and transaction records.
- Technical Information: IP address, browser type, device information, and website usage data (through cookies and analytics tools).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders.
- To provide customer support and respond to inquiries.
- To send important updates about your order, returns, or refunds.
- To improve our website, services, and shopping experience.
- To prevent fraud, unauthorized transactions, or security breaches.
- To comply with legal obligations and enforce our policies.
3. Sharing of Information
Marvette does not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:
- Service Providers: With trusted third-party partners who provide payment processing, shipping, order tracking, and website hosting.
- Legal Obligations: When required by law, government authorities, or legal processes.
- Business Operations: If Marvette undergoes a business transfer, merger, or acquisition, customer data may be transferred responsibly.
All third-party partners are required to maintain confidentiality and protect your data.
4. Cookies & Tracking
Our website uses cookies and similar technologies to improve functionality and user experience. Cookies may be used to:
- Remember your preferences (e.g., language, shopping cart).
- Analyze website traffic and usage through analytics tools.
- Provide a more personalized shopping experience.
You can manage or disable cookies in your browser settings. Please note that some website features may not function properly without cookies.
5. Payment Information Security
- All payments are processed through secure third-party gateways using SSL encryption.
- Marvette does not store or have direct access to sensitive payment details such as full card numbers or CVV codes.
- Fraud prevention measures may require additional verification before order approval.
6. Data Retention
- Personal information related to purchases is retained only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
- Customer accounts may be deleted upon request, and associated data will be removed unless required by law to retain.
7. Your Rights
Customers have the right to:
- Request access to the personal information we hold about them.
- Request corrections or updates to their information.
- Request deletion of their personal data (subject to legal requirements).
- Opt out of receiving marketing communications at any time.
Requests can be made by contacting us directly through our support details below.
8. Children’s Privacy
- Marvette does not knowingly collect or process data from children under the age of 13.
- If we become aware that such information has been collected, we will delete it immediately.
9. Policy Updates
- This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements.
- The latest version will always be available on our website. Customers are encouraged to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Business Information
Business Name: Marvette
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (501) 678-9342
Business Email: support@marvette.shop
Business Address: 204 S Donna Dr, Little Rock, Arkansas 72205, United States