Terms of Service

Welcome to Marvette. By visiting our website, using our services, or purchasing any products from us, you acknowledge that you have read, understood, and agreed to these Terms of Service. These terms define the rights and responsibilities that apply to all visitors, users, and customers who interact with Marvette. We encourage you to read them carefully before making a purchase or using our website.

Use of Website

Marvette provides its website and online store for personal, non-commercial use only. By accessing or using our website, you agree to comply with all applicable laws and regulations.

You must be at least 18 years old to place an order or engage in transactions on our website.
You agree not to misuse our services, including but not limited to engaging in fraudulent, harmful, or unlawful activities.
Unauthorized access, data scraping, reverse engineering, or interference with our website’s operation is strictly prohibited.

Your access to our site may be suspended or terminated if we detect misuse, violation of these terms, or suspected fraudulent behavior.

Product Information

We take great care to ensure that our product listings, descriptions, and images are accurate and up to date.

All products are displayed with the most precise details available at the time of listing.
However, minor variations may occur, especially in color tone or appearance due to screen resolution, lighting conditions, or production batches.
Product availability is subject to change at any time without prior notice.

If a product becomes unavailable after you have placed an order, you will be promptly notified, and any payment made for that item will be refunded in accordance with our Return & Refund Policy.

Orders and Acceptance

When you place an order on Marvette, it represents an offer to purchase the selected product(s) under these Terms of Service.

Orders are accepted only after successful payment processing and confirmation.
Marvette reserves the right to decline or cancel any order for reasons including, but not limited to, stock unavailability, pricing or listing errors, payment issues, or suspected fraud.
In the event of a cancellation after payment has been received, a full refund will be issued in line with our Return & Refund Policy.

Order confirmation emails are sent once an order is accepted, marking the completion of the purchase contract between the customer and Marvette.

Pricing and Payments

All prices listed on the Marvette website are displayed in U.S. Dollars (USD).
Applicable sales taxes and a fixed shipping fee of $30 will be clearly displayed at checkout before you confirm your purchase.
Full payment must be made at the time of order placement.
Marvette accepts payments through the methods outlined in our Payment Policy, which may include debit/credit cards and other secure payment gateways.

Marvette reserves the right to update product prices at any time. Pricing errors, if identified after an order has been placed, will result in either cancellation and full refund or adjustment upon customer confirmation.

Shipping and Delivery

Marvette currently offers shipping within the United States only.

Orders are processed within 1–2 business days of successful payment confirmation.
Estimated delivery time is 4–9 business days, depending on location and courier services.
A fixed shipping fee of $30 applies to every order, regardless of the number of items purchased.
Detailed information regarding packaging, courier partners, and tracking is available in our Shipping Policy.

Delays due to external factors such as weather conditions, courier issues, or incorrect address details are beyond Marvette’s control. Customers are encouraged to double-check their shipping information before confirming orders.

Returns and Refunds

Customer satisfaction is important to us. Marvette allows customers to request a return within 30 days of receiving their order, provided the items meet the eligibility conditions stated in our Return & Refund Policy.

Returned items must be in original condition, unused, and accompanied by proof of purchase.
Once returned products are received and inspected, refunds will be initiated within 10 working days.
No restocking fees are charged.
Please note that exchanges are not supported at this time.

Customers must carefully follow the provided return instructions to ensure a smooth refund process.

Customer Responsibilities

By placing an order with Marvette, you agree to:

Provide accurate and complete personal, billing, and shipping details.
Ensure secure and timely receipt of deliveries at the address provided during checkout.
Follow the specified return procedure for eligible refunds.
Use Marvette products only as intended and described on our website.

Failure to comply with these responsibilities may result in order delays, return rejections, or refund denials.

Limitation of Liability

While Marvette strives to ensure reliable service and product quality, we are not responsible for:

Any indirect, incidental, or consequential damages resulting from product use, delayed delivery, or temporary website unavailability.
Any loss arising from factors beyond our control, such as courier delays or third-party service disruptions.

In all cases, Marvette’s maximum liability shall not exceed the total purchase price of the product(s) involved in the claim.

Intellectual Property

All content available on the Marvette website—including text, graphics, logos, product images, and designs—is the intellectual property of Marvette and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent from Marvette.
Any unauthorized use of our intellectual property may result in legal action.

Third-Party Links

Our website may include links to external or third-party websites for your convenience.
Marvette does not control or endorse these websites and is not responsible for their content, privacy practices, or policies.
Visiting such sites is done at your own discretion and risk.

Governing Law

These Terms of Service are governed by the laws of the United States and specifically the State of Arkansas.
Any disputes arising under or in connection with these terms shall be handled within the appropriate local jurisdiction of Arkansas, United States.

Policy Updates

Marvette reserves the right to update, modify, or amend these Terms of Service at any time without prior notice.
The latest and most current version will always be available on our website.
By continuing to use our website or place orders after updates are made, you acknowledge and accept the revised terms.

Contact Us

For any questions or concerns regarding these Terms of Service, please contact us:

Business Information
Business Name: Marvette
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (501) 678-9342
Business Email: support@marvette.shop
Business Address: 204 S Donna Dr, Little Rock, Arkansas 72205, United States