Contact Us
At Marvette, customer support is an essential part of our service. We understand that shopping online requires clarity and trust, which is why we maintain open communication channels to assist our customers at every stage of their journey.
Whether you need product information, order updates, clarification on our policies, or post-purchase assistance, our support team is ready to provide accurate and timely responses.
How You Can Reach Us
By Phone
For direct assistance, you may contact our customer service line during business hours. A trained representative will be available to address inquiries and provide guidance regarding your purchase or account.
By Email
You may also email us with your questions, feedback, or concerns. This channel is best for detailed queries or where supporting information is required. Our team carefully reviews each message to ensure you receive a complete and helpful response.
By Social Media
Support Hours
Our customer service team is available during the following times:
Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Closed on weekends and official public holidays.
Messages received outside of business hours will be addressed on the next working day.
Response Commitment
We aim to respond to all customer inquiries within 24–48 business hours. For more complex requests requiring additional review, we will provide updates on progress and expected timelines.
Typical Support Requests
Customers commonly contact us for:
Pre-purchase product inquiries
Order status updates and delivery tracking
Assistance with returns or refunds under our policy
Clarification on shipping timelines or charges
General feedback about our website or services
Regardless of the reason, every inquiry is important to us and will be handled with professionalism.
Our Standards
When contacting Marvette, you can expect:
Courteous and respectful communication
Clear and transparent information aligned with our policies
Solutions that prioritize fairness and customer satisfaction
Professional handling of all requests without unnecessary delays
We value every customer interaction and treat each inquiry as an opportunity to improve our service.
Business Information
Business Name: Marvette
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (501) 678-9342
Business Email: support@marvette.shop
Business Address: 204 S Donna Dr, Little Rock, Arkansas 72205, United States